Monday, May 16, 2011

Fabric

Last month I complained about some fat quarters I had bought - not one of the 43 FQ's was the correct size. The fabric was from Marcus Fabrics and when I wrote to complain, the person I dealt with was wonderful. Always so nice to see great customer service!

Well today a large box was waiting at my front door -

They are ½ yard to over 2 yards each! (The picture does not do the fabric justice.) Enough to make a few quilts! Wonderfully generous.

The fabric on the left is Bear Hugs, the top fabric is Woodwinds Flannel, and the bottom fabric is Centennial Treasures. I have a few plans for the fabric already!! Thank-you Pati!!

The tulips in the garden have never done so well.

Have a great day and thanks for stopping by!

8 comments:

Crunchy Diva said...

so nice to see that they corrected the error :) you are right very generous.

Linda said...

That's so awesome that they sent you that awesome goody box to make up for their error!! The fabric looks beautiful!! Tulips are so nice to see after all that snow. :-)

Joan said...

How wonderful to get the great service - arent you just the lucky one :)

Desley said...

Goes to show it is worthwhile to take the time to complain to the company to see if they rectify the situation. I am glad this had a good result for you.

Mrs A said...

that is very generous of them, better to have a satisified customer who will spread the good word, i am sure you will create another masterpiece! Those tulips look so pretty!

Stray Stitches said...

Nice to hear of their great customer service. I'm glad they made things right.

Scrappy quilter said...

That's what you call great customer service. Hard to find in this day and age. I can only imagine the beautiful quilts you're going to make with this fabric. Can't wait to see what you come up with. Hugs

Needled Mom said...

It's always nice to read about such great customer service.

The tulips are beautiful.